Dinomagic maintains full ownership of the products until full payment is received.
It is possible to cancel your order if it has not been sent. Contact us and we will try our best to help you. Please note that all paid orders will be packed and sent by the following working day after it has been placed.
For delivery within Singapore, items <2kg will be sent via regular SingPost services. It will take three (3) to five (5) working days from the day your order is mailed out. For orders >2kg, we hand deliver via courier within five (5) working days of paid orders. For delivery outside Singapore, lead time varies from country to country. Please contact us at email@example.com to find out more.
Please note that it is not possible to make a delivery to a P.O. box.
How much is the delivery charge (within Singapore)?
For orders <2kg, we charge a flat fee of S$3.50 for normal mail or S$6 for registered mail.
For orders >2kg, we charge a standard courier fee of S$5.
For shipping charges to other countries, please contact us at firstname.lastname@example.org.
We have a no return or exchange policy for goods sold. However, customer satisfaction is our top priority. If you have any feedback for us, please write to email@example.com.